Frequently asked questions

A purpose-designed charging station is the safest and most efficient way to charge an electric vehicle at home. A dedicated charger delivers many times the power of a standard Schuko outlet. Extended charging from a Schuko socket also poses a safety risk, which can lead to a fire in the worst case.

Latauslaitteen hankinta kannattaa kartoittaa omien tarpeiden mukaisesti. Yleisesti omakotitaloon asennettavissa laitteissa teho on 11 kW, mutta latauslaitteen valinnassa kannattaa huomioida myös auto, koska sähköautojen latausteho voi vaihdella.

You should verify a charger’s suitability in your vehicle’s technical specifications. Your car’s onboard charger determines the maximum power it can accept, ranging from 3.6 kW to 22 kW. Charging may also be single-phase, two-phase or three-phase.

It’s advisable to check the size of your property’s main fuses before installation. In a typical single-family home, these are 3 × 25 amperes. You should also account for the rest of your property’s power use— for example, electric heating or running a sauna stove with EV charging can significantly increase the total electrical load.

Consider load management if your property’s electricity consumption is already high. Load management ensures that your home’s power draw doesn’t become excessive while charging your vehicle. Walle chargers’ dynamic load management will automatically reduce the current draw when your home’s other electricity use increases.

Yes—you can. Our charging station is designed to withstand northern climates. Its metal enclosure and high IP rating ensure it’s safe for outdoor use.

Delivery costs €9.90 (incl. 25.5% VAT) in Finland.

Walle charging stations in Finland can be purchased from our distributors (e.g., Motonet and Verkkokauppa.com). Additionally, select models are available for order in Finland through Walle’s online store.

Normal delivery time is 2–3 days (in Finland).

Our products come with a 2-year warranty. In addition, we offer a one-year extended warranty on our devices. The electrician must complete an installation report to qualify for the extended warranty. We also provide a paid two-year extended warranty. Call us for more information.

• Installation report_ asennuspöytäkirja (FI)

When purchasing from our online store, you have the standard 14-day right of return. Product exchanges are arranged on an individual basis.

Reklamaatiotapauksissa voit olla yhteydessä Wallen myyntiin. Mikäli vika on laitteessa ja tuote tarvitsee korjata, niin sinun tarvitsee täyttää reklamaatio lomake ja toimittaa se sähköpostiosoitteeseen info@trafomic.fi 

• Claim form

TTrafomic Oy grants a two (2) year warranty on its charging equipment sold in Finland.
Trafomic Oy’s general terms and conditions shall apply without a separate agreement.

• Warranty terms (FI)
• General terms & conditions (FI)